What do you charge?
Extra features such as trees, bushes, path lighting, and décor will also determine the price of your display.
If you return as a customer next year, your lighting package will be less (since the lights we installed from the previous year can be re-used).
Can we use our own lights?
Unfortunately, we can’t install your own lights simply because we cannot validate the quality nor can we warranty them. The only exception would be if your lights were installed by us in the past (which would fall under our three year warranty).
We provide fresh new commercial grade lighting that is custom fit to your home or property. We also include all the essential extension cords, photocell timers, and any clips, stakes, or ties, to properly install your display.
What's the turnaround time like if I have issues with my lighting?
Our install team will make sure that your display is fully functional upon completion of your installation.
If you notice any defects in your display, contact us and your service call will be addressed within 48 hours of your call.
Are you insured?
Absolutely. Our installers are required to carry a minimum of $1 million general liability insurance policy.
If you have specific insurance requirements/coverages, please let us know, we work with organizations of all sizes and we are happy to provide a copy of our policy upon request.
What kind of warranty do you offer?
All of our outdoor products (installed by us) come with a 5 year warranty.
If any issues come up with your installation, we send an installer (typically within 48 business hours) to inspect your display, and fix any damage.
Do I need to be home for the installation?
For exterior lighting, most of the time our customers do not need to be at home during the installation.
Our highly-trained installation teams can complete the installation whether you are home or not. In some cases, the power supply access may be inside the garage behind a locked fence or gate, and in that case the home owner would need to be home.
For interior décor and lighting, the homeowner, or somebody over the age of 18, will need to be home for the install.
We will schedule our crew at a time that is convenient for your schedule.